Payment Policy

At Agiki, we are committed to providing a convenient, secure, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and important information about payment security and order confirmation.

1. Accepted Payment Methods

Agiki accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Available payment options may vary depending on your device, browser, location, and checkout availability.

2. Payment Authorization

When you place an order, your selected payment method must be successfully authorized before the order can be processed.

If your payment is declined or cannot be authorized, your order may not be completed. Please verify your payment information or contact your payment provider if you experience difficulties.

3. Secure Payment Processing

Agiki takes payment security seriously. Payments are processed using trusted payment-processing services and security measures designed to help protect your sensitive payment information.

We do not ask customers to provide sensitive payment information, such as passwords or full card details, through email, text messages, or social media.

4. Order Confirmation

After successfully completing your purchase, you should receive an order confirmation email containing relevant order details.

If you do not receive your confirmation email, please check your spam, junk, promotions, or filtered email folders. If you still cannot locate it, contact our customer support team for assistance.

5. Payment and Order Processing

Once payment has been successfully confirmed, orders are generally processed within 1–2 business days.

After processing, standard shipping generally takes 5–7 business days within the United States.

6. Payment Issues

If you experience a payment error, declined transaction, duplicate charge, or another payment-related issue, please contact Agiki customer support as soon as possible.

When contacting us, please provide your order number and the email address associated with your order. For your security, do not send your full card number, CVV, PIN, or account password.

7. Refunds and Payment Reversals

Eligible returns are accepted within 14 days, subject to Agiki’s applicable return requirements.

Once an approved refund has been processed, Agiki generally processes refunds within 1–2 business days. Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Refunds are generally issued to the original payment method used for the purchase.

8. Pricing and Charges

The total amount payable for your order will be displayed during checkout before you complete your purchase. Customers are responsible for reviewing their order details, including product prices and any applicable charges, before submitting payment.

9. Payment Security

Protecting customer information is important to us. We encourage customers to:

• Use a secure and trusted internet connection when placing orders.
• Keep account passwords confidential.
• Never share card security codes or passwords with anyone claiming to represent Agiki.
• Contact us promptly if you suspect unauthorized activity related to an Agiki order.

10. Contact Agiki

If you have questions about payments, refunds, or a transaction, please contact our customer support team:

Phone: +1 405 590 0516
Email: support@agiki.shop
Address: 15163 Sardis Cemetery Road, Clayton, OK 74536, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

We aim to respond to customer inquiries within 1 business day.

11. Policy Updates

Agiki may update this Payment Policy from time to time to reflect changes to our payment methods, services, or business practices. Any updates will be posted on this page with a revised effective date.

By completing a purchase through Agiki, you acknowledge that you have reviewed and accepted the applicable payment terms and policies.